IP Integration

Founded in 2001 and headquartered in Reading, IP Integration specialising in providing call centre solutions to mid-market clients, enabling them to deliver exceptional end-customer experiences.

Background

The company partners with large IT vendors and provides clients with bespoke solutions that fit their needs. Since Sat Sanghera, the current CEO, joined IP Integration in 2020, the company has been on a journey of migrating clients to cloud-based solutions, developing its own branded solutions and enhancing its professional services offering.

Ethos’ investment facilitates the partial cash out of the vendor and will support IP Integration’s journey toward growth and purpose-led innovation.

The transaction was led by Ethos Partners, whose principals and HNW investor base provided equity funding to support the acquisition. Ethos Partners is a private investment office set up by private equity professionals to provide £3-10m of supportive equity capital to established, ambitious companies in the UK and Europe.

Status

Current

Country

United Kingdom

Strategy

Private Equity

Sector

Technology & Software

Entry

April 2023

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”Ethos Partners’ investment in IPI signifies a defining moment in our journey towards growth and purpose-led innovation, allowing us to cultivate an environment that empowers our people to thrive and enables our clients to deliver exceptional customer contact. This milestone paves the way for IPI’s continued evolution which will see us drive transformative change in the industry whilst strengthening our commitment to creating a highly productive and inclusive company culture. We are excited to have Ethos Partners on the journey with us.
Sat SangheraCEO

”We are thrilled to partner with IPI, a company that already leads the market in contact centre and digital experience innovation. IPI’s bold vision – which is centred on innovation and talent – has already delivered impressive growth, with many recognisable brands and organisations relying on its expertise to deliver the best possible service to their customers. We look forward to seeing the company unlock even more potential and meet its ambitious plans.
Pascal WittetPartner at Ethos

Responsible Investing
At Ethos Partners, we wholeheartedly embrace responsible investment principles. Our commitment is to integrate sustainability factors into every aspect of our investment strategy and decision-making, recognising the profound impact these considerations have on long-term financial performance and the well-being of society. We recognise that responsible investing is a fundamental driver of sustainable value creation. Our approach not only seeks financial success but also aims to make a positive and lasting contribution to the world. By aligning our investments with responsible principles, we strive to deliver value to our investors and to the broader community.

Giving Back
We are deeply committed to giving back to the communities in which we operate. Ethos Partners supports various charitable initiatives that align with our values and mission. By dedicating a portion of our resources to charitable causes, we aim to make a meaningful impact and contribute to the betterment of society.

Diversity & Inclusion
We believe that diversity and inclusion are essential for innovation and long-term success. Ethos Partners is committed to fostering a diverse and inclusive workplace and investment community. We recognise the importance of diverse perspectives and experiences in driving excellence and ensuring equitable opportunities for all.

Ethos Partners LLP is authorised and regulated by the Financial Conduct Authority (No 813812) Registered in England and Wales OC420647.
Registered Office: Ethos Partners LLP, 1 Earlham Street London WC2H 9LL.

Risk warning: Investing in private businesses and/or equity and debt investments involve risks, including illiquidity, lack of dividends, loss of investment and dilution, and it should be done only as part of a diversified portfolio. Ethos Partners is exclusively for Professional, Certified High Net Worth Investors and Self-Certified Sophisticated Investors who understand these risks and make their own investment decisions. Investments can be made only on the basis of information provided in each respective investment opportunity supplied by the company. No reliance should be placed upon the information placed upon this website and Investors should seek their own professional financial, tax and legal advice before making an investment decision. Investments that offer Tax relief depend upon an individual’s circumstances and may change in the future. In addition, the availability of tax relief depends on the company invested in maintaining it’s qualifying status. Investors should seek appropriate tax advice before making an investment decision. Past performance is not a reliable indicator of future performance. You should not rely on any past performance as a guarantee of future investment performance.